Returns & Exchanges

At GreenStalk Garden, we want you to be completely satisfied with your vertical gardening experience. If your order isn't the perfect fit for your home, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the unused products in their original packaging to ensure they are protected during transit back to our warehouse.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and securely attach it to the outside of your box.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing