Returns & Exchanges
At GreenStalk Garden, we want you to be completely satisfied with your vertical gardening experience. If your order isn't the perfect fit for your home, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the unused products in their original packaging to ensure they are protected during transit back to our warehouse.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely attach it to the outside of your box.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing